Slow Internet Problem Resolved

Thanks to the efforts of Luc Berger, Network Administrator, Spectrum Telecom Broadband Operations and Will Gasteiger, President, Vianet the cause of the problem was identified as an unannounced change made by a third party fibre provider who failed to tell Vianet or Spectrum. The problem was swiftly rectified and all is well in Restoule   [...]

Update: Slow Internet Again?

Following up on my previous post, I received an email from Mr. Gasteiger, Vianet President, who had previously said he would contact Netspectrum to see what was the problem. It looks like there is going to be a new tower installed this year. One was supposed to be installed three years ago but was deferred [...]

Slow Internet Again?

I’ve been getting very slow Internet download speeds over the past month. Tonight it is only 230kbs. A long way short of the promised ‘up to 1500 kbs promised by Vianet and Netspectrum. Here is an email I sent to Will Gasteiger, President of Vianet. If you are having slow connections as well I encourage [...]

Internet Speed Problems

I and several others have reported unacceptable speed when accessing the Internet. This occurs during busy times of the day – usually early evening and weekends. I’ve been in touch with Vianet and they are aware of the issue and are discussing it with the broadband carrier, Netspectrum. Meanwhile, if you are having problems getting [...]